Two channels, both go straight to the editor of this site. No phone tree, no chatbot, no first-tier inbox staffed by someone you will never speak to again. Phone calls during weekday business hours reach Michael Mangione or someone he has personally asked to take messages. Voicemail and email both come back to the same editor who reviews every case inquiry on this site, usually within one business day. Reaching out is not a commitment to anything beyond a conversation.
The fastest way to reach Offshore Injury Help is by phone at 1-844-697-8340 during weekday business hours, or by email at Info@OffshoreInjuryhelp.org any time. Both channels go directly to the editor of this site, Michael Mangione. There is no phone tree, no chatbot, and no first-tier inbox in between. Phone calls are answered live when the line is staffed; otherwise voicemail forwards to the editor and calls are returned in the order they come in. Email inquiries receive a reply within one business day. Your contact information is not shared with attorneys, marketing partners, or any third party unless you specifically ask us to make an introduction. For a free, confidential case review with introduction to a maritime specialty attorney, the structured intake on the find-a-lawyer page is the most efficient route.
Phone is fastest if you are available during business hours. Email is fastest if you are not. Both reach the same person.
Available during weekday business hours. Voicemail forwards to the editor outside of business hours and calls are returned in the order they come in, usually within one business day.
Best for: real-time conversation, urgent timing concerns, follow-up after submitting a case review.
Tap to callEmail any time, day or night, weekday or weekend. Replies arrive within one business day. Reviewed personally by the editor of this site, not by a virtual assistant or an automated triage system.
Best for: written questions, attaching documents, communicating outside business hours, anything you would rather have in writing.
Open emailPlain commitments about how every inquiry is handled. No marketing-speak, no service-level theater.
There is no first-tier inbox, no offshore call center, no chatbot deciding whether your message merits a response. Phone calls are answered live during business hours; voicemail and email both come directly to the editor of this site, Michael Mangione. The same person who writes the editorial content is the person who reads your message and decides what happens next.
Email replies typically arrive within one business day. Inquiries received in the evening or over a weekend are answered on the next business day. We do not use auto-responders that promise a faster response than we can actually deliver, and we do not pretend a queued voicemail is the same as a real conversation.
Your contact information is not shared with attorneys, marketing partners, lead exchanges, or any third party unless you specifically ask us to make an introduction to a specialty attorney. Reaching out to ask a question is not the same as opting in to a referral, and we do not treat it that way. You can ask for your record to be deleted at any time.
Reaching out is reaching out for information, not signing up for anything. You can ask a question, get an answer, and end the conversation without retaining anyone for anything. Decline a callback. Stop replying. Block the number. Whatever works. Nothing about contacting us obligates you to anything else.
If a question is outside the editor's expertise or requires legal advice we cannot give as a non-law-firm, we will say so directly and point you toward resources that can. A short honest answer is more useful than a longer answer that pretends to certainty we do not have.
If at any point in a conversation something does not feel right, end it. There is no contract attached to a phone call, no obligation attached to an email reply, and no penalty for changing your mind. The point of being available is to be useful, not to convert every inquiry into a case.
This page lists the things we say plainly we cannot help with, so that anyone reaching out arrives with realistic expectations. If your situation falls in one of these categories, we will tell you, and we will point you to the right place.
Honest timing expectations for the two channels, plus what to do if your situation is urgent or it is the middle of the night.
Live answer during weekday business hours. Outside of business hours, voicemail forwards to the editor and calls are returned in the order they come in, usually within one business day.
Within one business day. Email is accepted any time, including evenings, weekends, and holidays. Replies arrive on the next business day, sometimes sooner. Reviewed personally by the editor.
Expedited handling. If you have a statute-of-limitations deadline, a worker currently hospitalized, an active investigation by the Coast Guard or your employer, or a death at sea, mark the inquiry "urgent" in the first line. We work those same-day when possible.
Call 911. For life-threatening situations call 911. For active maritime emergencies, the U.S. Coast Guard National Response Center is 1-800-424-8802. We are an editorial and intake line, not an emergency service.
Response may be delayed. Phone is unstaffed on observed U.S. holidays and most weekends. Voicemail and email still come through and are returned on the next business day. We do not pretend otherwise.
Use the form on find a lawyer. If you already know you want a case review and an introduction to a specialty attorney, the structured intake captures the right details up front and reduces back-and-forth.
If you have a question about the intake process or the case review itself, the intake FAQ on the case review page covers that. The questions below are specifically about how this contact line works.
Phone is the fastest channel during weekday business hours. Call 1-844-697-8340. If no one is available to take the call live, voicemail forwards to the editor of this site and we return calls in the order they come in, usually within one business day. If you are more comfortable in writing, or if you are reaching out outside of business hours, email Info@OffshoreInjuryhelp.org and you will receive a reply within one business day.
No. The phone number and email address on this page are direct channels to the editor. The case-review form on the find-a-lawyer page is one route, designed for people who want a structured intake before any conversation, but it is not the only route and it is not required. If you would rather start with a phone call or a short email, that works too.
Email replies typically arrive within one business day. Inquiries received in the evening or over a weekend are answered on the next business day. We do not use auto-responders that promise a faster reply than we can actually deliver. If your inquiry is time-sensitive, indicate that in the first line of your email and we will work it ahead of the queue.
Indicate the urgency clearly in the first line of your email or voicemail. We expedite inquiries involving a statute-of-limitations deadline, a worker currently hospitalized, an active investigation by the U.S. Coast Guard or employer, or a death at sea. If someone is in immediate danger or in a life-threatening medical emergency right now, call 911 first; we are not an emergency service. For active maritime emergencies the U.S. Coast Guard National Response Center is 1-800-424-8802.
Michael Mangione, the editor and founder of Offshore Injury Help. There is no first-tier inbox, no offshore call center, no chatbot deciding whether your message is worth a response. The same person who writes the editorial content on this site is the person who reads your message and decides what happens next.
Yes. Your contact information is not shared with attorneys, marketing partners, lead exchanges, or any third party unless you specifically ask us to make an introduction to a specialty attorney. Reaching out to ask a question is not the same as opting in to a referral, and we do not treat it that way. You can ask for your record to be deleted at any time.
Ask anyway. The editorial purpose of this site is to make maritime injury law understandable to the people it actually affects. If you have a question about how a Jones Act claim works, what LHWCA covers, whether your situation sounds like something you should talk to a lawyer about, or anything else within scope, send the question. The answer may simply be a link to a guide on this site. Sometimes it is a longer conversation. Either way, no one will pressure you to do anything else.
No. Offshore Injury Help is not a law firm, the editor is not a practicing attorney, and nothing said in a phone call or email is legal advice. We can explain how maritime claims tend to work and what kinds of attorneys handle which kinds of cases. We cannot tell you whether your specific case has merit, what it might be worth, or what to do legally. That requires a licensed attorney who has reviewed your file.
Yes. Journalists working on maritime injury or offshore labor stories, attorneys interested in being considered for editorial review, and platforms or publishers interested in collaboration can all use the same email address. Indicate the nature of the inquiry in the subject line and we will route accordingly. The editor handles media response directly.
Reach out the same way as anyone else. We will not interfere with an attorney-client relationship you are already in. We can have a candid conversation about whether your specific concern about fee structure, communication, or specialty fit rises to the level of something worth raising with your attorney or potentially seeking a formal second opinion on. We do not poach clients from other firms, and we will be honest about what we can and cannot help with in your specific situation.
Phone is fastest during weekday business hours. Email works any time and replies arrive within one business day. If you would rather start with a structured case review and an introduction to a specialty attorney, the form on the find-a-lawyer page is the most efficient route.
Reviewed by Michael Mangione · Reply within one business day · Confidential by default · Not a law firm
Offshore Injury Help